The Verti Android App is has been completed, and we’re currently in Beta testing. Our development team are making a few adjustments to the app, so the new anticipated release date on the Google Play Store is May 15th. Also, this month we’ll be releasing a web app that users can log into from any Internet connected device and see the location of their tags! The app will be accessible from our website: www.myVerti.com.
As previously mentioned, international shipping has begun, and those customers residing outside of the US will be receiving a confirmation email requesting address validation. Please respond to this email with your current address so we can confirm we have your updated address information. Your package will be on hold until we receive address validation. If you have any questions, please email: support@myVerti.com.
As with the release of any new software/hardware product, bugs will appear from time to time. We do apologize for the inconvenience this causes. We’ve identified a few known issues, and our developers are working diligently to make corrections and updates to our IOS App. Some known issues are listed below:
· App crashes when pressing the “V” button on Verti Smart Tag
· Unable to verify sign up due to keyboard blocking the “verify” button. (iPhone 4 & 5s)
· Separation alert’s are sending “false alerts” when tags are still within range
· Unable to pair multiple Verti Smart Tags to iPhone.
Your feedback is very important to us, and we value your input, even if it’s not favorable! (We’re big boys and girls, so we can handle it.) Our goal is to continuously improve our products, and your feedback is a major part of helping us to do just that. So, feel free to drop us a line at support@myVerti.com to provide suggestions on how we can improve your experience.